(865) 573-5777

 Privacy Policy

Opt In/Out of Text Messages

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SMS Terms and Conditions:

By opting in to receive SMS messages, you agree to the following: receive SMS messages from Jack Frost Heating and Air Conditioning, Inc to provide updates and important information. Message frequency may vary, and message and data rates may apply. You can opt out anytime by replying STOP. For help or more information, reply HELP.

– **Opt-In** – Consent is obtained before sending messages. Subscribers will receive a confirmation message upon opting in:  “You have successfully been subscribed to messages from Jack Frost Heating and Air Conditioning, Inc from this number (865) 573-5777. Message frequency may vary. Message and Data Rates may apply. Reply HELP for help. Reply STOP to unsubscribe.”

– **Opt-Out** – Reply STOP at any time to unsubscribe. You will receive a confirmation message:                                                 “You have now been opted-out and will receive no further messages from Jack Frost Heating and Air Conditioning, Inc from this number. Reply START to resubscribe.”

– **Help** – Reply HELP for assistance. You will receive:                                                                                                                                         “For additional information, please call Jack Frost Heating and Air Conditioning, Inc at (865) 573-5777. To opt-out, reply STOP.”

– **Privacy** – Your information is used only for the stated purposes. See our privacy policy below.

At Jack Frost Heating and Air Conditioning, Inc., we are committed to protecting your privacy and ensuring transparency in how your data is collected, used, and shared.

Data Protection

We value your trust and take steps to safeguard your information.

  • No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Data may be shared with trusted partners only when necessary to facilitate business operations, such as appointment scheduling or service reminders.
  • We implement industry-standard security measures to protect your personal data from unauthorized access or misuse.

Opt-In Instructions

By providing your phone number, you consent to receive text messages from Jack Frost Heating and Air Conditioning for purposes related to our services. Message frequency may vary. Message and Data Rates may apply to messages sent. Reply HELP for help or STOP to unsubscribe. See our terms and conditions.

Opt-Out Instructions

Your consent is important to us, and you have the right to opt out of receiving communications at any time.

  • To opt out of messaging campaigns, text STOP or any other supported keyword to the number you received messages from.
  • Upon opting out, you will no longer receive notifications unless you opt back in.

Data Collection and Usage

We collect customer information to improve our services and provide a better experience.

  • What We Collect:
    • Phone numbers for SMS notifications.
    • Information necessary to provide the requested services, such as appointment details.
  • How We Use Your Data:
    • To send appointment reminders, service updates, and promotional offers.
    • To respond to inquiries or requests for assistance.
  • How We Share Your Data:
    • Your information is shared only with third-party service providers who support our business operations and adhere to strict confidentiality agreements.
    • No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, you can contact us at: